14-day return policy

According to the Law of Obligations Act, a consumer may withdraw from a contract concluded by distance communication within 14 days. In the case of goods ordered from the RS Components/YEInternational online store, the term begins on the day on which the goods are handed over to the consumer. A consumer is a natural person who has purchased goods or services from the RS Components/YEInternational online store that are not related to his or her economic or professional activities. By purchasing from the RS Components/YEInternational online store, the consumer agrees to exercise the right of return under the following conditions:

1. The returned product must be unused and in its original packaging. YEInternational's online store follows the principle of reasonableness when determining use, which means that if the product needs to be used to determine its suitability, it is considered an unused product. The consumer must open the product's original packaging carefully and without damaging it. If the packaging cannot be opened, the returned product does not have to be in its original packaging.

2. To exercise the right of return, the consumer must submit an application to the RS Components/YEInternational e-shop at rs@yeint.ee no later than 14 days after receiving the goods. 

3. The consumer undertakes to bear the costs of returning the goods in the amount of 30%, unless the product to be returned did not correspond to the consumer's order.

4. Upon withdrawal from the contract, the consumer must return the purchased item immediately, but no later than within 30 days of notification of withdrawal from the contract.

5. YEInternational AS undertakes to immediately, but no later than within 30 days after receiving the notice of withdrawal from the contract, refund the amount paid for the returned goods to the consumer.

6. The 14-day right of return does not apply to the following goods: - products that are made to meet the personal needs of the customer - computer software whose packaging has been opened by the consumer.

Attention! The 14-day right of return does not apply to goods that the consumer collects from the YEInternational store himself, as well as to goods purchased on installment payment, which are handed over to the customer in the YEInternational store after concluding the installment payment agreement. The 14-day right of return is stipulated by legislation and is not a specific feature of the RS Components/YEInternational e-shop. If necessary, you can always ask for more information at rs@yeint.ee